Catalyst https://www.catalyst.org/ Catalyst, a global nonprofit organization, helps build workplaces that work for women with preeminent thought leadership and actionable solutions. Fri, 15 Nov 2024 22:35:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.7 Men’s mental health is suffering at work https://www.catalyst.org/2024/11/14/mens-mental-health-work/ Thu, 14 Nov 2024 17:00:50 +0000 https://www.catalyst.org/?p=464297 International Men’s Day spotlights men’s mental health, challenging harmful stereotypes and fostering inclusive workplaces globally.

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International Men’s Day, celebrated around the globe on 19th November, recognizes the often-overlooked mental health and well-being issues men face.

Catalyst research shows that workplaces where manliness is “policed” and hypercompetitive behaviors are encouraged can take a negative toll on men’s emotional and mental health. This in turn impacts the organization’s overall health, increasing turnover and quiet quitting.

The challenge: Men are under immense pressure to be tough, confident, and aggressive at work — at the expense of other traits and behaviors.1

Why is this happening?
Masculine stereotypes set the expectation that men are stoic, competitive, and take risks, which creates a narrow set of acceptable behaviors. The fear of losing status from not conforming leads to masculine anxiety, which is the distress men feel when they don’t think they’re living up to society’s rigid standards of masculinity.2

How big is this issue?
Workplaces with high levels of masculine stereotypes can also contribute to burnout, sleep issues, and poor psychological well-being. Men want change ─ 87% of men would prefer to work in environments that allow them to express empathy and kindness.3

Take action

Recognizing International Men’s Day can be a positive first step for HR and DEI leaders looking to create inclusive environments that promote mental well-being and equality for everyone. Here are three actions to take:

  1. Promote mental health resources
    Use this day to highlight challenges men face and share the mental health resources and benefits available. Invite ERGs and other teams to have open discussions about mental health and to normalize seeking help.
  2. Challenge harmful gender stereotypes and behaviors
    Share this research with leaders and host conversations that explore healthy examples of masculinity and inclusive behavior. Invite everyone to use this day to challenge stereotypes and encourage senior leaders to tackle negative workplace climates head-on.
  3. Promote gender partnership
    Gender partnership is when people of all genders work together to create a more inclusive culture that benefits everyone. Discussion groups, cross-gender mentorship programs, cross-ERG events, and gender partnership trainings are all ways to begin to shift workplace norms.

 

Endnotes

  1. DiMuccio, S. H., Yost, M. R., & Helweg-Larsen, M. (2017). A qualitative analysis of perceptions of precarious manhood in US and Danish men. Psychology of Men & Masculinity, 18(4), 331–340; Cejka, M. A. & Eagly, A. H. (1999). Gender-stereotypic images of occupations correspond to the sex segregation of employment. Personality and Social Psychology Bulletin, 25(4), 413-423; Prentice, D. A. & Carranza, E. (2002). What women and men should be, shouldn’t be, are allowed to be, and don’t have to be: The contents of prescriptive gender stereotypes. Psychology of Women Quarterly, 26(4), 269-281; Vandello, J. A. & Bosson, J. K. (2012). Hard won and easily lost: A review and synthesis of theory and research on precarious manhood. Psychology of Men and Masculinity, 14(2), 101-113.
  2. DiMuccio, S., Sattari, N., Shaffer, E., & Cline, J. (2021). Masculine anxiety and interrupting sexism at work. Catalyst.
  3. Brassel, S. (2024). How to reduce hostile, sexist behavior in frontline workplace. workplaces. Catalyst

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How to break barriers for women in STEM, tech, and trades https://www.catalyst.org/2024/11/13/women-in-stem/ Wed, 13 Nov 2024 22:08:11 +0000 https://www.catalyst.org/?p=464280 To achieve true competitive innovation, STEM workplaces must drive industry-wide culture change.

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Women make up less than 30% of Canada’s STEM workforce, according to Statistics Canada, but luckily that balance is shifting as more women gain STEM post-secondary qualifications.  

To achieve true competitive innovation, STEM workplaces must drive industry-wide culture change. Catalyst gathered women leaders representing the engineering, tech, and trades sectors to discuss their workplace experiences in the 2024 Catalyst Honours conference session “Rising Innovators: Women Leading the Charge in STEM, Tech, and Trades.”

Psychological safety is a key to success 

Born and raised in Ukraine and later emigrating to Canada, Valariya Yesypenko, VP, Global Data Governance, Manulife, spoke about her experience in tech: “You sit there and think, ‘Okay, I’ve been graciously invited to be a part of this boys’ club. How do I not say the wrong thing? How do I appear to be like them? How do I appear understood?’ And on top of that I have [an] accent, I make mistakes in my grammar. What does that result in? I just sit there and smile politely and feel like I’m absolutely useless. That productivity, that creativity and innovation is stifled.  

“Now, imagine yourself on a team that has representations from all cultural backgrounds, from different genders, from LGBTQ, from visible minorities…. Everybody’s different and nobody’s different. Psychological safety is achieved. Everybody can speak up and share ideas…the companies thrive, productivity is achieved. It’s a brilliant and beautiful scenario that I think everybody should embrace and support.” 

Organizations that invest in creating psychologically safe spaces and commit to supporting their employees through their actions and values can boost employee satisfaction and retention

Representation and role models matter 

Delaney Krieger, RSE Interior Systems Mechanic & Career Support Specialist, Build a Dream, turned to construction when she realized how expensive college would be, coupled with how unmotivated she was to continue with schooling after high school.  

But her first full-time trade job got off to a rough start. She said, “When I started, I was actually the first woman hired by my company to work [with] the tools. I remember showing up to a job site with all of my PPE (personal protective equipment), which didn’t fit me properly. I was kind of walking around playing dress-up in my father’s clothes, it felt like… boxy t-shirts and… very uncomfortable. I automatically didn’t feel like I belonged there.  

“And the guys I was working with, they’d never worked with a woman before and that baffled me. They’ve been in the industry for 40, 45 years, some of them, and they’ve never worked with a woman. They didn’t know how to navigate that. […] There were a lot of barriers that if I would have just had a female role model that I could look up to, I definitely would have struggled a lot less,” Krieger said. 

To shift gender representation in trades, organizations must use intersectional, equitable hiring practices that reduce bias; create sponsorship and mentorship programs, and look for  ways to de-bias the systems. Kreiger now works with Build a Dream, an organization that helps connect young women with careers in skilled trades and other roles where women are traditionally underrepresented. 

Inclusive leaders drive culture change 

Lina Qamar, an engineer who began her career with only one other woman in her department, now helps develop talent at Linamar. Over time, she has seen a steady increase of women in engineering. 

Qamar credited the camaraderie of other women with keeping her in engineering. She also emphasized the tone from the top at her organization. “Our leadership were all definitely our allies,” Qamar said. “There was very low tolerance towards… I will say ‘nonsense’ to summarize it. Low tolerance towards sexist behavior, low tolerance towards bullying, low tolerance towards all of that. And I think that’s so important from leadership: not necessarily immediately dismissing someone who acts in a sexist way or says perhaps a racist remark, but a focus on educating, a focus on saying, ‘This is not us. This is not our culture. Going forward, we behave in this way.’ “ 

She continued, “Not once did I feel that my personhood, my existence as who I am, was an issue. My contribution was what mattered. My work as a team player was what mattered…Lina being she/her was not a factor. So, I think that was huge.” 

Qamar’s experience is backed up by research. Catalyst found that employees in women-led frontline teams are less likely to experience hostile, sexist behavior. 

Empower your frontline teams to challenge gender stereotypes with MARC for the Front Line training. 

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Episode 107: AI and the Future of Pink-Collar Jobs https://www.catalyst.org/2024/11/13/bwt-107-ai-and-pink-collar-jobs/ Wed, 13 Nov 2024 18:36:13 +0000 https://www.catalyst.org/?p=464362 Oliver Wyman’s Ana Kreacic and Terry Stone explore AI’s gender use gap and how it will impact women-dominated industries.

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Welcome to season 1, episode 7 of Breaking with Tradition, Catalyst’s podcast that explores trends and ideas that will impact the future of the global workplace. This episode is called AI and the Future of Pink-Collar Jobs.

As AI technology rapidly evolves, a troubling new gender gap has emerged, especially among younger workers: 71% of men ages 18-24 say they use generative AI weekly, compared with 59% of women. This gap threatens to widen existing disparities, especially frontline women in “pink-collar” sectors such as customer service, healthcare, and education.

Join host Victoria Kuketz as she chats with Ana Kreacic, Partner and Chief Knowledge Officer of Oliver Wyman Group and COO of the Oliver Wyman Forum, and Terry Stone, Managing Partner Global Health and Life Sciences and Former Managing Director, Americas, Oliver Wyman to discuss the urgent and important need for inclusive upskilling initiatives, incorporating AI into companies’ future vision, and tapping the leadership of Gen Z.

Tune in as we unpack how generative AI could both displace and empower, and what steps companies can take to create a more equitable future of work for all.

Host and guest

Victoria Kuketz, Director, Corporate Engagement, Canada, Catalyst

LinkedIn | Bio

Ana Kreacic is a Partner and Chief Knowledge Officer of Oliver Wyman and COO of the Oliver Wyman Forum – the think tank and platform for engaging business, public policy, and societal leaders to act on shared challenges. With over 20 years of consulting and operating experience, Ana is known for her ability to blend customer insight with business strategy and leadership effectiveness. A frequent speaker and author, Ana’s work has been featured in the World Economic Forum, Wall Street Journal, and MIT Sloan, to name a few. Ana is passionate about empowering women and youth.

LinkedIn | Website

Terry Stone is Vice Chair and Interim Global Lead taking on two strategic priorities for Oliver Wyman. One is as interim Global Leader for Health and Life Sciences focused on accelerating the growth of our Life Sciences businesses in the US and Europe. A second critical firm priority which Terry leads is a project for our CEO to accelerate the transformation of OW’s own business and operating model in response to Artificial Intelligence. Our priority is to identify how consulting overall, and our OW’s business is likely to be impacted by the opportunity and threats that AI creates for strategic advisory businesses.

LinkedIn | Website

In this episode

  • 1:41 | Tell us about yourselves! Ana and Terry fill us in on what excites them as AI practitioners.
  • 4:29 | The AI gender gap. Our guests break down the emerging AI usage gap between men and woman.
  • 8:22 | “Pink-collar” sectors and AI. Terry defines what a “pink-collar” job is and how they’re perceiving new AI technology.
  • 14:49 | Performing at the top of your license. How can we convince reticent AI users of its huge potential for positive change?
  • 20:11 | AI tips & tricks. Terry reflects on her experience and what works on implementing AI policies at work. Ana brings in the “pink-collar” specificity.

Favorite moments

  • 2:17 | Ana: For me, [the exciting part about AI] is the opportunity for positive change… It’s a time that requires a lot of reflection if we’re going to get it right.
  • 3:21 | Terry: AI is going to be the single biggest, disruptive force or catalyst for change in business in my entire career.
  • 11:50 | Terry: When [AI use is] done well, you can easily see 15-20% productivity improvements in key areas.
  • 12:19 | Terry: There’s still a lot of fixation on AI as “driving efficiency.” I think the best companies are thinking about “How does AI serve as a catalyst for me to reimagine everything we do?”
  • 15:25 | Ana: When ChatGPT was launched, all of the assessments said it was a very smart eight-year-old… Now we’re getting in the realm of it being an average, maybe C-level PhD student.
  • 16:22 | Ana: If you look by gender, women on average will say that they are less aware, in the same company, of AI initiatives. They are less aware of changes their company has made. They are less likely to participate in trainings.
  • 18:44 | Terry: The truth of the matter is, AI is going to impact your job. So, you getting smarter about AI will enable you to use it to do your job better… The more you lean in, the more you’ll get out of it.
  • 22:02 | Terry: [When it comes to AI implementation], you have to think about both breakthrough business impact and things that are broad-based and easy but that make everyday users’ lives’ easier.
  • 25:46 | Ana: How is it that 40% of Gen Z prefer an AI manager? Part of the reason is because they have no fear of asking any question to AI. And the way they ask the question, they know they’re not going to be judged for how they’re asking the question or what they’re asking about. Also, it’s available any time.

Mentioned on the Pod

Research you can use

 

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Indigenous Reconciliation and Inclusion in the Workplace https://www.catalyst.org/2024/11/12/indigenous-reconciliation-in-the-workplace/ Tue, 12 Nov 2024 18:59:10 +0000 https://www.catalyst.org/?p=463402 Experts share what every organization should be doing to address 200 years of repression of Indigenous peoples.

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After a decade, Canada has yet to complete one of the Truth and Reconciliation Commission’s 94 calls to action, which are actionable policy recommendations meant to enable healing for Indigenous peoples.

A week after Truth and Reconciliation Day, Scotiabank’s Richel Davies, Director of Indigenous Inclusion, and Myan Marcen-Gaudaur, Director, Social Impact & Reconciliation, outlined what every organization — not just in Canada — should be doing to address 200 years of repression of Indigenous peoples.

There cannot be reconciliation without truth, said Marcen-Gaudaur. “We cannot do this work without first acknowledging the deep and ongoing injustices faced by Indigenous communities,” she said. “It means listening, advocating, confronting the uncomfortable truths of Canadian history and present-day colonialism.”

Understand barriers

Davies shared a formative experience from her youth to illustrate the kinds of barriers Indigenous people face. Setting the bar low and seeing her as a stereotype, her high school vice principal told her that “If you can just not get pregnant, you might have a job at Safeway someday.” Davies told the audience that she is the first from her community to have a corporate job and “still far too many Indigenous kids are being told, be a nurse’s aide, not a doctor. Be a general contractor not an architect.”

Expand your network

Davies recounted how the daughter of a former colleague graduated college, joined LinkedIn, and immediately had access to her father’s hundreds of contacts. “We know Indigenous peoples have the education and experience but not the networks, connections, and all the other opportunities that every other Canadian seems to have,” she said.

Davies challenged the audience to expand their networks. “You need to know Indigenous folks. If you don’t see them, acknowledge that’s a problem. Recognize that as a socioeconomic barrier that you are perpetuating,” she said. She told people to “Look outside your networks, the schools you usually recruit from. I hear ‘I’d really like to hire someone Indigenous, but I tried, and I couldn’t.’ You mean you didn’t know anybody like you who happened to be Indigenous. That means your initiatives aren’t working.”

“In order to see true equity we need to see Indigenous peoples in culture change and decision-making areas of organizations,” Davies said, adding that “reconciliation can help with equity initiatives.” However, “think outside of DEI to get Indigenous work done,” Marcen-Gaudaur said. “Not to say anything about other equity-deserving groups at all, but…this is about redressing 200-plus years of assimilation policies that were specific only to our ancestors.”

Encourage shared accountability

As for how to approach this work, Marcen-Gaudaur cautioned that “Building reconciliation does not belong to one person or one team. It only works if it belongs to everybody and if everybody understands their shared accountability.”

What worked for Scotiabank was collaborating with a consultancy called Creative Fire and including people at every level of the organization and beyond. “We sought from end to end the perspectives of many — internally and externally rights holders, Indigenous employees, clients, community — at all stages of the process,” she said.

Align actions with values

It’s important to realize that not every company is ready for this work, Marcen-Gaudaur said, and warned people leading these efforts to make sure there’s funding if they get the green light. “Harm is done by organizations that say yes with their words and no with their budgets. That has a lasting negative impact that is not easily forgotten.”

She added that it is important to move slowly. “We sought perspectives of clients, communities. We moved at the speed of consensus building…The journey to educate can’t be rushed.”

Final takeaways

“Momentum is growing around reconciliation,” Marcen-Gaudaur said. “Indigenous people are interviewing us when they interview for jobs. Indigenous clients have options. If banks aren’t set up with education, sensitivity training, they’ll take their business elsewhere. We are moving towards a 100 billion dollar Indigenous economy in this country. Those who aren’t doing this work will be left behind.”

Davies suggested one critical way that helping Indigenous people move forward in the workplace can benefit society. “Indigenous innovation is needed to solve the environmental crisis,” she said. “Recognize that reconciliation is important but also integral because it will help us solve the problems of today so we can all have a tomorrow.”

This is a recap of the conference session “A Call to Action: Indigenous Reconciliation and Inclusion in the Workplace” at Catalyst Honours in Toronto on 7 October 2024.

Want to know about next year’s Catalyst Honours? Sign up now and we’ll email you when registration goes live.

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3 strategies to improve frontline workplaces https://www.catalyst.org/2024/10/31/strategies-for-frontline-workplaces/ Thu, 31 Oct 2024 14:00:37 +0000 https://www.catalyst.org/?p=460500 Three Catalyst Honours champions discuss their successful DEI initiatives for frontline workers.

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Catalyst research has found that more than half of frontline employees are considering leaving their jobs but there are three key ways to improve workplace culture. Job satisfaction and retention increase when employees experience positive team dynamics and a sense of inclusion, belonging, and psychological safety. In the Catalyst Honours conference session “Inclusive by Design: HR & DEI Leaders Pioneering Equitable Workplaces” in Toronto on 7 October 2024, three Canadian DEI leaders who have created impactful cultural change within their companies discussed their successful initiatives. 

Foster inclusion 

Vivian Yoanidis, Senior Manager of Diversity, Equity, and Inclusion, Hydro One, highlighted a program on inclusion, respect, and psychological safety that more than 7,000 operations employees have experienced. “It’s all-day training and it really allows people to really have vulnerable conversations in brave spaces. …. And I’m very proud to say that we’re going to be working with our operations, our health and safety folks, and with HR to put a sustainable plan in place so that we can continue this work. So, it’s not just a one-and-done training session where we tick that box off, but we’re going to continue that journey and really integrate it into our day-to-day operations,” she explained. 

Invest in psychological safety  

Research demonstrates that DEI can lead to increased revenue, reduced costs, greater innovation, and increased employee engagement, productivity, and commitment. Debb Hurlock, Director, Inclusion, Culture & Leadership, Pembina Pipeline Corporation, discussed a powerful teambuilding event – a Women in the Field Summit – in the male-dominated power and gas industry.  

“And you know what I love about this experience is that we weren’t looking at business outcomes — it wasn’t framed in that way. We had the support of our business to do this, and what we focused on is let’s just create a space for women to connect to feel seen, to feel that they’re developing a sense of community, and let’s invest in them. That was it. So, we brought speakers. We held learning sessions. But the primary reason was for women to come together and feel connected and to really invest in their sense of safety: emotional, psychological, and physical safety.” 

Cultivate talent  

Simone Alleyne, Senior Director of Change & Strategic Alignment at McDonald’s Canada, began her career at McDonald’s on the front line in a restaurant 38 years ago. She said that their company phrase “from the crew room to the board room” summarizes not only her own experience but that of many others. “Our current president was a frontline worker. We have many people on our corporate staff who were frontline workers.” 

When pathways from the front line to other areas of the business are clear and encouraged through training and mentorship, workers are more likely to stay, according to the Catalyst research report 3 Ways Frontline Managers Can Improve Workplace Culture. “We have actually extended membership to our corporate WLN [Women’s Leadership Network] to our female restaurant managers. So, it now created this really tight bond between corporate women and restaurant women,” she said. In addition, “Our female owner-operators have also come together and created a women’s operator network. And this is their way of also creating a community mentoring new female operators as they’re coming into the system…Then the last thing I want to share is … 60% of our restaurants are actually run by women.”   

The audience broke into a round of applause at that statistic. They continued to robustly show appreciation for the three outstanding DEI professionals and their work sparking change and setting new standards for creating environments where everyone feels valued, respected, and empowered to thrive. 

Want to know about next year’s Catalyst Honours?Sign up nowand we’ll email you when registration goes live.  

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Global CEOs share insights on AI implementation https://www.catalyst.org/2024/10/24/ceo-ai-implementation/ Thu, 24 Oct 2024 14:00:55 +0000 https://www.catalyst.org/?p=459618 CEOs discuss how they’re approaching AI in their organizations

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Canadians are divided on AI. PWC’s 2024 Hopes and Fears Survey found that 52% of Canadian employees believe generative AI will increase bias in their organization that impacts them.

Whatever the general public may think of AI, businesses are on board, seeing the great potential of AI for optimizing existing systems and creating new ones. AI is no longer viewed as simply an option for most industries, but as an inevitability.

As businesses with the agility and budgets lead the charge on the development and implementation of AI, and others begin to follow, it can be easy to move at the speed of innovation without viewing AI through a human lens. In this spirit, panelists convened at the 2024 Catalyst Honours in Toronto on 7 October 2024 to discuss “Shaping an Inclusive Future Through Generative AI.”

Kathleen Taylor, Chair, Element Fleet Management, Altas Partners, and The Hospital for Sick Children, spoke about the portfolio of organizations she works with, saying they are generally optimistic about an AI-enhanced future of work. “There’s such enormous opportunity associated with all of this,” she said.

This sentiment was echoed by discussion moderator David Morgenstern, President, Accenture Canada, who said, “We published a paper at Microsoft this spring that said even traditional Canadian adoption [of AI] would add the equivalent of an insurance or retail sector to Canada.” That translates to an annual economic windfall of $180 billion in labor productivity gains by 2030.

AI can assist in innovation for good

Panelists then shifted their focus to implementation. Jennifer Freeman, CEO of PeaceGeeks,  highlighted AI’s impact on bridging the gaps between users and government. “We’re really utilizing AI in our digital tools as an equalizer,” she said.

For immigrants, there are many barriers (like language and technology) to accessing resources. PeaceGeeks partnered with Accenture to create an AI virtual career coaching platform that can help people practice interviewing, soft skills, and job matching for permanent residency.

As of 7 October 2024, the platform, which rolled out in June, has already had over 100,000 unique users.

AI can perpetuate current biases

Panelists agreed that a healthy dose of caution is needed when creating platforms that rely on AI. Pamela Pelletier, Country Leader & Managing Director, Canada, Dell Technologies, said, “It’s all about the data. Garbage in, garbage out. If you have data that is skewed or that is biased, then you’re going to have a problem.”

She gave the example of AI chatbots, which can “hallucinate”. “Where does ChatGPT get their information from? Twitter, whatever, all these places. So, the data itself is potentially biased.”

Aneela Zaib, Founder & CEO, emergiTEL, said, “The fact is that the LLM (large language model) models that we have on our hands currently, we don’t know how they’re trained or which data they are trained on.”

AI must be fed the right data

What can be done to combat this issue? How can we prevent the same blind spots in the future?

Zaib is already working on solutions. “One of the ways we have tried to overcome [this] is we have fine-tuned these models based on the dataset that are inclusive in nature already. So, when you give a dataset to this tool which is already inclusive and you define set prompts (and there’s a lot of detail…that we can go crazy over), the bottom line is that you have to be very careful in using these systems, giving them the guardrails, and at the same time auditing these systems at the end with the results that you are getting.”

Her company’s tools deliver diverse job candidates to client companies, and AI is part of those tools. When they audit the results that AI delivers, if they find a job or a skillset that isn’t being filled by candidates in certain communities, they analyze those results, fine-tune them, and run the AI model again. Ongoing stewardship of these AI tools and models is part of the process, especially when the work is so important. Zaib said, “Diversity is a practice that we have to do every day.”

DEI and AI can work together

Pelletier echoed this sentiment, saying, “We have the opportunity with the tech that exists now to actually bring people in who have been historically forgotten or left behind.”

Organizations that use AI must do their part. Pelletier said, “As an organization, we have the responsibility when we’re training models to have that data reflect the values we have as an organization. So, it is really important that we take that data and we curate the data to reflect those values… and then we’ll have a very positive outcome.”

She added that DEI and AI can and should work together to further humanity’s best interests. “We need to have our DE&I representation, those folks, at the table at the beginning as we implement the AI projects. And they need to have the ability or authority to hit that pause button or that stop button. If one were analyzing the data, if something is inappropriate, they can pause that and go and correct it,” she said.

Be intentional with AI

As organizations rush to add AI to various aspects of their businesses, it’s important to take the time to do it correctly. If a company doesn’t have high customer service traffic, it probably doesn’t need an AI chatbot. If a company has a large marketing department, it probably doesn’t need to train AI to write articles. And if a company cares deeply about its values, it shouldn’t license an LLM trained on biased datasets.

Taylor summed it up perfectly: “We can make this work, as long as we’re building capably, testing well, utilizing but then coming back around and making sure that what comes out the other end is exactly the outcome we would have hoped for, whether that’s a new recruit, a system that’s delivering a new customer offering, whatever it may be.”

Want to know about next year’s Catalyst Honours? Sign up now and we’ll email you when registration opens.

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Top 10 Quotes from Catalyst Honours 2024 https://www.catalyst.org/2024/10/23/catalyst-honours-quotes/ Wed, 23 Oct 2024 14:00:35 +0000 https://www.catalyst.org/?p=459806 Get inspired by powerful quotes from Catalyst Honours champions and speakers

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On 7 October 2024, over 650 HR, DEI, and business leaders gathered in Toronto for Catalyst Honours to discuss some of the most critical issues facing women in the workplace today. Featuring over six hours of programming and more than 130 companies in attendance, the event inspired participants and provided tools to foster more inclusive workplaces. Here are some of the highlights.

  1. “We have an opportunity and I think we have a responsibility, quite frankly, to look to young people who are coming into our businesses now because they are the ones that are going to really drive the change next.” – Shaina Riley, Partner Growth Lead & Lead Black Googler Network, Google Canada
  2. “We know when employees feel psychologically safe, not only do they thrive, but they actually increase their output, and there is also the added benefit to society as a whole.” – Karlyn Percil-Mercieca, Founder & CEO, KDPM Equity Institute
  3. “Recognize that while reconciliation is important, it’s also integral because it’s going to help us solve the problems that we have today so that we can all have a tomorrow.” – Richel Davies, Director, Inclusion of Indigenous Peoples, Scotiabank
  4. “When you support and uplift one group, you just naturally support and uplift other groups and other individuals so as an organization, when we’re talking about diversity, equity and inclusion, all boats rise.” – Simone Alleyne, Senior Director of DEI, Culture & Change, McDonald’s Canada
  5. “What became very, very clear is when you have women and people with diverse mindsets impacting your decision making, that elevated your performance.” – Teresa Resch, President, WNBA Toronto
  6. “I know for myself for so long growing up, I didn’t feel welcome in a lot of sporting events and even talking about sports because I always got really talked down to, and I know what I’m talking about when I talk about hockey, but a lot of men don’t think so.” – Sarah Nurse, Professional Hockey Player, PWHL Toronto & Canadian National Team
  7. “If it’s truly mission critical, if giving our employees the opportunity to express themselves, to be part of something, to make change, to lead the grassroots movement, then it has to be in the same category as everything else that we do that is mission critical – to delivering the best value for our customers, delivering the best value for our shareholders.” – Jodie Wallis, Global Chief Analytics Officer, Manulife
  8. “Diversity in general breeds creativity, breeds innovation, breeds productivity.” – Valeriya Yesypenko, VP, Global Data Governance, Manulife
  9. “We need to have our DE&I representation, those folks at the table at the beginning as we implement the AI projects.” – Pamela Pelletier, Country Leader & Managing Director, Canada, Dell Technologies
  10. “When we get this right, when organizations support associates to navigate the complexities of caregiving in ways that are supportive and humane, it builds loyalty, it builds capability. It’s win-win.” – Moira Klein-Swormink, Principal, Branch Development, Edward Jones Canada

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ERG leader’s guide to gender partnership https://www.catalyst.org/2024/10/22/inviting-allies-to-ergs/ Tue, 22 Oct 2024 20:05:55 +0000 https://www.catalyst.org/?p=458712 Best practices for including allies in ERGs to broaden reach and accelerate culture change.

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As ERG leaders, we want to engage with employees across levels. The more engagement we can create, the more we can move the needle on culture change at our organizations. But according to two of our experts, men at all levels, particularly White men, often feel left out of ERG conversations, and thus do not engage as often or deeply, if at all.

At our recent enERGize virtual event, nearly all of our speakers, regardless of the subject of their particular session, mentioned that securing the buy-in of senior leaders is crucial for employee resource groups (ERGs) to thrive. And since much of the corporate world’s leadership is still made up of White men, this group of potential allies, advocates, gender partners, champions, and sponsors, is crucial to connect with.

Read on to learn why White men and other dominant culture groups are falling through the cracks and how your ERG can send the right messages.

Affinity is important, but so are allies.

Catalyst works to create resources for the betterment of ERGs because they can be invaluable to their members. When done well, ERGs can provide community, a space for grassroots organizing, and a structure for sharing resources, knowledge, and advice. ERGs are places where members can be themselves, where they look out for one another, and where they work for the collective good of the group.

But they can always do bigger and better things with the help of others:

  • With an executive sponsor, an ERG can secure funding that will help members create or sustain programming and events. Executives don’t always belong to affinity groups.
  • With champions, the accomplishments of the group can be mentioned in the right places at the right times. Their voices can be amplified and their impact widened.
  • Advocates can devote time to you and your members. They may help you set up programs, mentor one or more of your leaders, and use whatever influence they have to represent the interests of your ERG in their business area.
  • Allies at all levels of the organization can actively recruit new members and help bring in new allies. They can also begin conversations in spaces where they otherwise might not take place.

Sponsors, champions, advocates, and allies can uplift your ERG. You can do without them, but you’ll do a whole lot more with them.

ERG leaders:

  • Do you have any members who do not share your group’s identity?
  • Do you have an executive sponsor?
  • Does your company allow executive sponsors to support your ERG via funding?
  • Can anyone in the organization be considered an ERG champion?
  • Does your ERG have any sponsorship or mentorship programs?

Empathize with the feeling of exclusion.

We shouldn’t be surprised at the current backlash against DEI. For so long, inclusion efforts have been focused on women, LGBTQ+ communities, and people from diverse racial and ethnic groups, leaving straight White men out entirely. While some understood that their presence as allies was needed and joined DEI spaces, others felt excluded, alienated, and even vilified.

It’s an unfortunate fallacy that if efforts are put into helping some groups of people, anyone else must therefore be at a disadvantage. If members of an ERG are special, what about everyone else? Are they now less than?

And since DEI teachings include terms like “privilege” and it is generally agreed that White men have most of it, they may feel specifically not welcome in spaces meant to create safety and community for groups that have suffered historical oppression and disadvantages. They may want to get involved but it might feel wrong. Just as many women have historically felt excluded from the “boys’ club” and “frat house” cultures of workplaces dominated by men, many White men feel unsure of themselves in ERGs whose members are exclusively women or exclusively Latine or exclusively Indigenous.

Everyone knows this feeling. Ever gone to meet your significant other’s whole family for a holiday dinner or reunion? Or been the plus one at a wedding?

On an individual basis, we can feel each other’s discomfort and our empathy kicks in. We take our partner’s hand and introduce them to everyone. We sit a single person at a table with people who we think they’ll get along with.

Even if a given coworker isn’t in the best possible mindset to be an ally yet, they certainly won’t get there if they continue to feel like they’re not allowed to be part of DEI efforts or that your ERG doesn’t want their help.

ERG leaders:

  • What incentive can you create for allies to join your ERG?
  • How will you let them know they belong in your ERG?

Let allies know they are welcome and needed.

Brian DeMartino wouldn’t have volunteered on his own to join a women’s ERG. He didn’t know that he could or should. But when he was invited, it changed his career for the better. At Catalyst’s enERGize session “Breaking Barriers, Building Bridges: ERGs as the Impetus for Gender Partnership,” DeMartino, now Global HR Operations Manager at Bechtel Corporation, told the story of how he became involved with a women’s ERG there early in his career. Though they are now known as business resource groups (BRGs) at Bechtel, at the time they were ERGs, and he was approached about becoming cochair of the newly forming Glendale, Arizona chapter of the “Women at Bechtel” ERG.

He now encourages others to explicitly invite people who don’t identify with their affinity group to join as allies. DeMartino said, “It wasn’t just a resource group focused for literally what the name implied, which is women at Bechtel, but really a group that was also meant to bring in our male allies as well, to help with some of this conversation around equity and inclusion and knowing that all of us play a role. I’m very aware sitting here today, looking at myself in the camera, that I’m not the face of diversity and inclusion from the standpoint of, I don’t meet the qualifiers of being a part of an underrepresented group. That said, everybody has a role in this conversation.”

ERG leaders:

  • Are you reaching out directly to members outside your ERG in dominant culture groups and other potential allies about joining?
  • Are your flyers, emails, and event invitations explicit in mentioning that allies and advocates who are not members of the affinity group are welcome and encouraged to participate?
  • Do you send out invitations and materials written specifically for and to allies?
  • Do you know what role you want your non-affinity members to play in your groups?
  • Are you engaging with them actively and respectfully?

Provide ample opportunities for allies to engage.

Speaking at enERGize, Justin Banninga, Planning Manager, Stations Work Program Management at Hydro One, gave his unique perspective as cochair of a men’s ERG called “Men as Allies.” Hydro One empowered the men in the organization to identify and act as allies to other groups. He confirms that a lot of men are still on the outside looking in at ERGs and other diversity and inclusion efforts. He gave an example: men working out in the field.

He said, “They don’t really get the messaging, right? Like, a lot of them don’t even have access to email all the time. And a lot of this stuff comes out through…email communications or big, corporate-wide telecast or online telecast.”

DeMartino offered a solution, saying, “Not everybody’s going to be able to attend every one of the lunch-and-learn programs that you have, but if you tailor them at times that are going to be accessible, again, not only from thinking about it from a geographic difference perspective but also just from being able to attend and access this material.”

Banninga added, “I think, you know, meet people where they are and try to connect them to the human stories. And I think it brings those folks, those men in the field especially, into those conversations in a way that they feel included as well. And I think you’ll find that they are doing a lot of these things anyway, because it’s the right thing to do.”

ERG leaders:

  • Are you engaging potential allies across all levels? Across all regions?
  • Are your events scheduled so that employees in multiple time zones can attend?
  • Are employees from each shift able to attend at least one of your regular events?
  • Are your events given in multiple languages?

Once allies have come in, keep them steady on common ground.

Connecting people seems to be the simplest way to drive out fear of the unknown about each other. Once your ERGs have brought men into women’s groups, or White men into ERGs for different racial and ethnic groups, making them stay and engage comes down to what we all have in common. What do we all want? What can we all work toward together? What do we all struggle with? In what ways do we all need each other?

Often, that’s all any of us needs to thrive in unfamiliar territory. Banninga said, “What I encourage [men] to do is just listen to the stories of others, and listen to the stories of women that are attending these sessions with you and people from diverse backgrounds that are attending, and start to see that there are a lot of common threads outside of the more theoretical DEI language that connects you. […] We’re all human beings. We all want to be able to be ourselves in a safe place at work, a psychologically safe space.”

Questions for ERG leaders to consider:

  • Are you managing your expectations of the allies in your ERGs?
  • Are you granting them the space to learn and even make mistakes?
  • Are you assuming positive intent?

Moving the needle on your company’s culture takes the whole company, not just the underrepresented groups that usually make up ERG memberships. White men can be a great resource for allyship, advocacy, and gender partnership, so long as they are made to feel that they are welcome, too.

Send the right invitation: A checklist

  1. Is your event invitation explicit about who you’re inviting? For example, if you’re inviting a White man to an event for a Black ERG, make sure you state that the event is for ERG members and allies. This will avoid confusion.
  2. Is your event type inclusive? For example, an after-work social event won’t be great for working parents who have to pick up their kids as soon as work ends. You won’t be able to accommodate every single person but polling your participants (and allies) in advance when planning should help you find an activity that works for most.
  3. Is your location accessible? For example, you wouldn’t hold an event in a country club deep in the suburbs if your whole employee population lives in the city. And you wouldn’t expect ERG members and allies to travel weekly to the main office HQ if your workforce is fully remote.
  4. Are you being explicit about what role you are asking your invitee to play? If you invite someone outside of your affinity group to attend, let them know how you want them to show up. Do you want them to speak to the group about their subject matter expertise? Do you want them to attend a meeting simply as an observer? Do you want them to offer advice and answer questions?
  5. Is your event invitation enticing? If someone sent you an invitation to a party, what would excite you about going? Food? Drinks? Games? There should be something that benefits the invitee, even if it’s just a good time.

Download the full checklist using the form below.

 

Download the full checklist

 

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Taking strides toward equity in Canadian women’s sports https://www.catalyst.org/2024/10/21/equity-in-canadian-womens-sports/ Mon, 21 Oct 2024 21:39:37 +0000 https://www.catalyst.org/?p=458224 Two trailblazing women in Canadian sports discuss how they and others can champion equity.

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When Teresa Resch joined the Raptors in 2013, she was the second woman to ever work in the front office and she was once the only woman out of hundreds of people representing NBA teams at a draft event. “Now 30% of our staff are women, so that’s from the medical team to player development, to coaches, scouts, analytics, team services, the whole gamut; our head of PR is a woman,” Resch said. “The NBA has made it a priority to elevate, educate, give opportunities to women and very public facing roles,” she continued. “To be able to sit here today as a president of a WNBA team, I could have never dreamed of that.”

Today, Resch is the inaugural President of the Women’s National Basketball Association Toronto franchise, which will begin playing in the 2026 season. Previously, she was a senior leader at the Toronto Raptors men’s basketball team for 11 seasons, programmed basketball for 104 locations of Life Time Fitness, and began her career in International Basketball Operations at the NBA League Office.

“If you can see it, you can be it,” said Vanessa Lewerentz, moderator of the afternoon keynote panel at Catalyst Honours on 7 October 2024 in Toronto. Chief Inclusion Officer for BMO Financial Group, Lewerentz interviewed Teresa Resch and Sarah Nurse, two trailblazing women working for equal opportunities and reshaping Canadian athletics in the session “Leveling the Playing Field: Canadian Women’s Sports and the Pursuit of Equity.”

For Resch, this was true. She discussed a college experience at a national tournament when she became aware of a career path in sports organizations. “It was the first time I ever saw a job in sports that wasn’t a coach or a player and it really opened my eyes to the opportunity to work in sports,” she said. Unlike [Sarah] Nurse, Resch knew she wasn’t going to be a professional athlete but before that experience she didn’t know the options.

Equity in women’s sports is improving and diversity is good for business, Resch explained. “People in sports are looking for any sort of competitive advantage. And what became very, very clear is when you have women and people with diverse mindsets impacting your decision-making, that elevated your performance.”

Creating safe spaces and increasing visibility

To achieve gender diversity and gender equality in sports, you need to create workplaces that support them, according to Sarah Nurse, a record-breaking ice hockey Olympic Gold and Silver medalist who plays for the Canadian Women’s National Team and the Professional Women’s Hockey League Toronto Franchise. A champion of change, she was integral in developing a single, viable professional women’s ice hockey league in North America.

Nurse spoke about “creating spaces in sports where women actually feel comfortable and safe. Because I know for myself for so long growing up, I didn’t feel welcome in a lot of sporting events and even talking about sports because I always got really talked down to. And I know what I’m talking about when I talk about hockey, but a lot of men don’t think so.”

She doesn’t want girls and female athletes today to experience that. “If they want a career in sports, if they want to be athletes, they should be respected and they should feel lifted up.” Nurse spoke about both creating safe spaces and accessibility, which she described as “being able to actually watch the product.” So even if women’s sports programs exist but aren’t broadcast or visible via marketing, public relations, and advertising, they are at a disadvantage.

“There’s a stat that basically says in women’s sports in totality, you have to invest three times as much to just be even with men’s since women’s sports are about 100 years behind,” Resch said. “Three times just to get even, not even progress.”

Investment, participation, impact

“I think for women’s sports professionally, specifically commercially in Canada, in order to succeed, we need two things: We need investment and participation. And that’s across the entire funnel,” Resch said. She then asked the audience, “Where are you spending your time and energy? Are you going to games? Are you buying tickets? Are you buying league passes? WNBA league passes are $30.”

“I’m a firm believer that no impact is small, and even just showing up, buying a league pass, buying a jersey, talking about it on social media, that makes an impact, and that’s huge, especially with startups, with things that are just getting off of the ground,” Nurse said.

Speaking about the sports industry, which was created around men’s sports, Nurse said, “If I had my way, I would rebuild the whole system.” She discussed how women’s sports could benefit from different media, storytelling, marketing, and ticket sales methods. “If we lean into that, I think women’s sports are going to be even more successful than we already are.”

“There’s still a long way to go, but it’s been great to see the trajectory change, even just during my tenure,” Resch said.

Looking out into the audience, Nurse uplifted attendees: “So, just know the work that you’re doing impacts the greater society and that ultimately uplifts us and makes these things possible.”

Want to know about next year’s Catalyst Honours? Sign up now and we’ll email you when registration goes live!

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Episode 106: From Taboo to Topical: Menopause in the Workplace https://www.catalyst.org/2024/10/16/bwt-106-menopause-in-the-workplace/ Wed, 16 Oct 2024 15:47:55 +0000 https://www.catalyst.org/?p=458537 Janet Ko from the Menopause Foundation of Canada busts myths about menopause and flips the workplace taboo on its head.

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Breaking with Tradition is diving into a topic that’s been long overlooked but is now coming to the forefront of workplace conversations: menopause. Welcome to season 1, episode 6.

According to Catalyst’s recent report, nearly three-quarters (72%) of employees have hidden their menopause symptoms at work. Additionally, 36% perceive a stigma against talking about menopause in the workplace. With celebrities like Naomi Watts and Michelle Obama also speaking out, menopause is no longer overlooked in the culture at large—so why should it be in the workplace?

Join Catalyst’s Victoria Kuketz as she speaks with Janet Ko, President and Co-Founder, The Menopause Foundation of Canada to bust some myths about menopause and flip the workplace taboo on its head. Learn why it’s an essential issue for companies to address and how the stigma impacts women’s earning potential and career trajectories.

Take the first step to join the movement. Learn how your organization can get involved and create a more inclusive work environment for everyone.

Host and guest

Victoria Kuketz, Director, Corporate Engagement, Canada, Catalyst

LinkedIn | Bio

Janet Ko is President and Co-Founder of The Menopause Foundation of Canada, a national non-profit advocacy organization dedicated to breaking the silence and the stigma of menopause. Together with co-founder Trish Barbato and a medical advisory board of the country’s top menopause specialists, she launched the Menopause Foundation of Canada to lead a national conversation on menopause and to advocate for concrete action to improve women’s health.

Janet has held numerous leadership roles including Senior Vice President, Communications in the global life sciences and senior care sectors. She is dedicated to helping women thrive through their menopausal years and is a passionate speaker and menopause advocate. Janet is honoured to be one of the top 25 Women of Influence Award recipients for 2023.

LinkedIn

In this episode

  • 1:35 | Tell us about yourself! Janet tells us about her health journey and what led her to co-founding the Menopause Foundation of Canada.
  • 3:52 | Workplace taboos: from mental health to menopause. Why does something that impacts millions of employees remain so stigmatized?
  • 6:34 | Let’s bust some myths! Menopause looks different for everyone—and a large knowledge gap exists.
  • 10:12 | Women spend half their lives in menopause. How can women be more proactive about their health at this time?
  • 14:59 | Menopause stigma costs the economy $3.5 billion. Janet breaks down the staggering economic and career impact for women.
  • 17:43 | How to get started. Take the first step to supporting women impacted by menopause in your workplace.
  • 20:59 | BONUS: Creating new traditions. Janet flips our last question on its head.

Favorite moments

  • 4:21 | Janet: [Menopause] has been a taboo subject not just in workplaces, but everywhere. I think one of the significant reasons driving that is the reality of ageism that disproportionately has a negative impact on women. Women, as we get older, there’s this view that we’re in a stage of decline. That doesn’t happen to men necessarily.
  • 5:15 | Janet: As organizations focus on diversity, equity, and inclusion, looking at how they can retain top talent, supporting women to break through the glass ceiling… You cannot consider those factors without looking at supporting women at this stage of life in the prime of their career.
  • 8:07 | Janet: A myth that I would love to break is that menopause is about period changes, hot flashes, and the end of your reproductive life. While that is true, focusing on just those things really does women this tremendous disservice. And it keeps us all in the dark about what menopause truly is, which is this profound hormonal shift that happens in midlife that can impact every organ in your body, because we have estrogen receptors all over the body.
  • 9:28 | Janet: I’m hoping that we can change the narrative in our conversation, from menopause being something that you don’t look forward to, to shifting it to something that’s very positive, an important milestone where we recognize and honor women for stepping into the peak of their lives, where they have the most wisdom, experience, and contributions to make.
  • 11:37 | Janet: It’s about time that we empower ourselves with knowledge, which I think is happening thanks to generation X. Gen X women will be the last women to be in the dark about menopause. And we know that the Millennials and the generations after us, their expectations of an experience at work, their openness and willingness to share is quite different from previous generations. So, we are going to definitely see a change, as we know it’s happening right now, because menopause is a hot topic and it’s turned into a movement.
  • 14:18 | Janet: It is women who are demanding better care, women who are demanding a change in the conversation and the narrative. And because of our very large numbers, 10 million over the age of 40 in Canada, quarter of the workforce, we are seeing employers really step up to support women in the prime of their lives.
  • 16:15 | Janet: You have to recognize that menopause intersects with that critical career stage between the ages of 45 and 55, where women are assuming greater leadership roles. And if you do not understand the changes that are happening to you, and you’re struggling with symptoms… You can have years of struggling and not being at your best… Employers cannot afford to lose their expertise, their wisdom, their leadership, their knowledge.
  • 18:16 | Janet: One of the first things that employers can do, which isn’t a heavy lift, is to break the conversation, change your culture and your communications, really focusing on normalizing this topic.
  • 20:13 | Janet: Reasonable accommodations, looking at your policies, all of those things can make a big, big difference… Women are really just looking for some openness in the workplace, some respect for what they’re experiencing, greater flexibility, and choice as they go through this.
  • 22:18 | Janet: I truly believe that menopause is a disruptor in a woman’s life. You know, it’s a great moment for you to take a breath, to prioritize yourself, to reflect on who you are and who you want to be. Women end up doing amazing things in their 50s, 60s, 70s, and beyond… We just have to make sure that our health is there to allow us to achieve that.

 

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